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Accessing and Sharing Digital Membership Cards

Members and Member's Guests can access Membership Entitlements (Member, Guest and/or Club Cards) card by tapping ‘My Card’ at the Sporting Club of Sydney app homepage.

Digital Membership Cards may be used to access Allianz Stadium, the Sydney Cricket Ground and/or the Sporting Club of Sydney. Members must scan-out of venues or the fitness facility, should they wish to later return (pass outs).

 

Digital Membership Cards replicate the member’s physical cards and do not double a member’s entitlements. A member’s entitlements remain as per their subscription. For the period of time that a Digital Membership Card is in circulation, the barcode on the physical (printed) Guest or Club Card will be rendered inactive

 

MEMBERS: HOW TO SHARE A DIGITAL MEMBERSHIP CARD

Members
  1. Open the Sporting Club of Sydney app and tap the card icon (top right of Home screen) to open My Membership.
     

  2. Scroll through your entitlements and tap ‘Share this Card’ on the card you would like to share. NOTE: Your Members card cannot be shared.
     

  3. Enter your Guest’s email address. Please note: If your guest is a first-time user, they will be required to create a Sporting Club of Sydney app account with this email address in order to accept your shared Digital Membership Card. If the recipient is a return user, please share this card to their existing account credentials.
     

  4. Once the Digital Membership Card has been sent to your Member’s Guest, you will see a success page as a confirmation. Click ‘Continue’ to return to the My Membership page.
     

  5. Unclaimed cards (Shared cards that are yet to be accepted) can be retrieved by the Member. If you have mistakenly shared a card to an incorrect email address (i.e., misspelled word), tap ‘Retrieve Card’ and re-share to the correct email address.
     

  6. Once your Member’s Guest has created an account and successfully claimed your card, the card’s barcode will appear as ‘locked’ on the Member’s app. Your app will update to show who the card has been ‘Digitally-Shared With’
     

  7. To retrieve a card, simply scroll through your entitlements and tap ‘Retrieve card’. Then, confirm your selection. Once the card is retrieved, the QR code will be made active for use and the card can be shared again.
     

  8. The details of people you have successfully shared a card with are stored in your Guest List, for quick sharing in the future.
     

Guests

GUESTS: HOW TO ACCEPT OR RETURN A MEMBER'S SHARED CARD

  1. If you are a first-time user, open your email app on your device and create a Sporting Club of Sydney app account to continue.
     

  2. Enter your first name, last name, date of birth and email address at the ‘Create an Account’ page. You MUST use the same email you received your invitation from in order to complete your account creation. Agree to Venues NSW (Sporting Club of Sydney) terms & conditions and privacy policy to continue.
     

  3. You will then be required to verify your account. At the ‘Verify your account’ webpage, Re-enter your email address. You will then receive a verification code to finish creating your account.
     

  4. Return to your email app. Copy the verification code and return to the ‘Verify your account’ webpage. Enter the verification code and tap ‘Verify Account Details’ button.
     

  5. Next, you’ll be required to create and confirm a new password. Tap ‘Confirm’ to continue.
     

  6. Congratulations, you have successfully created your account. Download the Sporting Club of Sydney app from your app store and open use your credentials to login.
     

  7. Open the Sporting Club of Sydney app and tap the card icon (top right of Home screen) to open Shared Cards. You will see the card shared with you here.

FAQs

FAQs
  • What is a Digital Membership Card?

    • Sydney Cricket Ground and Sporting Club of Sydney Members can now access a digital version of their membership entitlements (Member, Guest, Club Cards). SCG/SCOS Digital Membership Cards are only available within the Sporting Club of Sydney mobile application
       

  • Can I still use my physical (printed) Membership Cards?

    • Yes. 
       

  • How do I download the Sporting Club of Sydney app?

    • The Sporting Club of Sydney app is available for download from the App Store and Google Play Store. Search “Sporting Club of Sydney” or “SCOS” to get started.
       

  • Have my membership entitlements changed?

    •  Your membership entitlements remain as per your membership subscription. Digital Membership Cards are a replica of the associated physical (printed) QR codes, until shared. Upon sharing Guest/Club card, the physical (printed) QR codes will become inactive, and a new (temporary) QR code will be assigned to the shared card.
       

  • Where can I use my Digital Membership Card(s)?

    • Members can use their Digital Membership Cards to access Allianz Stadium, the Sydney Cricket Ground and/or the Sporting Club of Sydney.
       

  • How do I share my Digital Membership Card(s)

    • Login to the SCOS app and tap the “Membership Card” Icon on the homepage (top right). From here, navigate to your Guest or Club Cards and tap “Share this card”. Enter the intended recipient’s email address. If they are a first-time user, your guest will be required to create a SCOS app account. Details on how to create an account and accept the shared card will be sent to the guest’s email address. 
       

  • Can I share more than one card to the same Guest?

    • Members can currently share only one card to a Guest. Guests will be able to receive multiple cards in future editions of the Sporting Club of Sydney app.

  • I’ve shared my Guest/Club Card, it’s been accepted and populated in my Guest’s app, but they still can’t scan in. Why?

    • Recently-shared cards may take up to 3-5 minutes to be functional within your Guest’s app. Please allow this time, and try again. If the problem persists, please visit the Match Day Office or Sporting Club of Sydney reception.
       

  • Can I download my Member card to my Apple/Samsung Wallet?

    • Members will be able to download their Primary Card (Member Card) to their device’s native wallet in future editions of the Sporting Club of Sydney app.
       

  • Why can’t I retrieve my Digital Membership Card(s)?

    • Digital Membership Cards cannot be retrieved once they’ve been scanned-in at an event (Allianz Stadium or Sydney Cricket Ground), or, until they’ve been scanned-out of the Sporting Club of Sydney. A card’s ‘scan’ status will revert to the default state (scanned-out) at midnight, each night. Shared Guest and Club Cards will remain with the Member’s Guest until they are retrieved.
       

  • What if I can’t scan out of a venue? (i.e, Lost or flat device)

    • If you have lost your phone or your device’s battery is flat, you may inform a receptionist at the Sporting Club of Sydney entrance or report to the match-day office (Allianz Stadium or Sydney Cricket Ground). Our staff will be able to revert the scanned-in status of the card.
       

  • Can I share my Guest/Club Cards with people under 18 years’ of age?

    • Yes. There are no age restrictions for Member’s Guests. However, general rules and regulations of Allianz Stadium, Sydney Cricket Ground and the Sporting Club of Sydney will be upheld with Digital Membership Cards, as they are with physical cards. This includes Dress Regulations and access to the Members Pavilion (SCG), and entry to the Sporting Club of Sydney (16-years and over).

 

  • Can I access Allianz Stadium, the Sydney Cricket Ground and/or the Sporting Club of Sydney using a Digital Membership Card, without a member present?

    •  Per Sporting Venues Authorities Regulation 2019

      • A holder of a Guest card is entitled to admission under this clause if the holder has been nominated to Venues NSW as the signatory for the card by the Member to whom the card was issued or transferred in accordance with this Part.

      • A holder of a Club card who has not been nominated under subclause (5) is entitled to admission under this clause, but must, unless Venues NSW otherwise approves, be accompanied by the Member to whom the card was issued or transferred in accordance with this Part on days designated by Venues NSW as major match days.

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